To empower leaders of organizations in understanding the integration of digital technology into all areas of the business
Digital Transformation Learning Programme
Digital transformation has become a strategic imperative for business executives. It uses technology to create a competitive advantage. For long-term success, digital transformation requires more than mere allocation of funds to various initiatives, such as developing new mobile apps or a website. Such initiatives should create sustainable competitive advantages to be transformative, otherwise, they would only consume scarce funds and other valuable resources and provide a false sense of security.
Board members and management must play critical roles in the digital transformational process, by bringing expertise, judgment, healthy skepticism and concern for long-term value. Critical to any transformation is availing business leaders such as board, c-suite and top management with the right data to make informed business decisions. Delivering a better customer experience should also be taken into consideration in the digital transformation process. It is imperative that Board Members facilitate in-dept discussions with Management, to examine whether any digital program addresses both business units and customers’ expectation in meaningful ways, for sustainable impact.
For a successful digital transformation process, Board Members and Management must consider enablers of innovation such as connectivity, innovation experience, data intelligence, automation, and cybersecurity. Digital transformation also requires building a new horizon of the exceptional customer experience through conversational user experience, messaging apps, voice interfaces. Financial institutions are witnessing the deeper impact of digital technological revolution on business processes linking up customers and markets such that the natural boundaries between internal processes and its external ecosystems are fast disappearing, thereby creating a new level of challenge for business executives.
It is therefore imperative that Board Members, C-Suite and Top Management Staff of Financial Institutions to upscale their skills and knowledge in the dynamics of Fintech ecosystem, emerging waves of Fintech disruptive technologies, FinTech start-up investment, Fintech best practices and industry best practices.
Board Members, C–Suite, Executives, and Managers with the responsibility for designing and implementing Fintech applications, Middle-level staff and ground-level staff of financial service providers as well as the staff of regulators who supervise and/or implement these functions. Those being prepared for these roles in the near term will also find the program useful.
TFI’s bespoke/specialized training programmes will help you address your specific key business challenges. The programme is designed for your organization, with learning content focusing on the critical issues you, your team and your company are facing. The course can then be delivered at your choice of location, digitally or a combination of the two.
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